SyteLine Service Mobile2026.04.00 - App Store
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Official App Store Link
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Publisher Description
SyteLine Service Mobile is an advanced mobility solution designed to streamline the work of field service technicians. The solution is tightly integrated into Infor SyteLine and can be used in both online while connected to a network or in offline mode where connectivity is not available or not permitted.
SyteLine Service Mobile supports the three primary service flows available in SyteLine including the dispatched appointment, call center incident and assigned service order flows.
With SyteLine Service Mobile, the technician can update various statuses through the service engagement life cycle as well as enter materials used, calculate labor hours and record miscellaneous expenses such as travel, lodging or other unexpected items.
To assist with troubleshooting and problem resolution, the technician will have access to customer and equipment history as well as the ability to attach pictures to further document their work and quick access to other technicians in the field to share ideas.
SyteLine Service Mobile supports GPS tracking to assist dispatching with finding the closest technician available as well as quick access to the devices mapping application for directions to the customer’s site.
Version History - Improved performance with attachments on the attachments ListViews when a large number of attachments are shown
- Application will not longer crash when scrolling through a large number of attachments on the attachments ListViews
- refresh token handling has been improved to correctly utilize refresh tokens to maintain active sessions during automated syncs.
- Fixed an issue with SRO Description fields where strings longer than 40 characters were causing errors 2026.04.00 May 4 - Fixed an issue with the Notes view where users could note leave the screen on a blank note
- App will now honor the billing code when creating transactions
- various Synchronization improvements 2026.02.0 Mar 2 Bug Fixes 2025.11.1 Jan 5 Bug fixes 2025.06.1 06/19/2025 Bug Fixes 2025.05.1 05/28/2025 Bug Fixes 2025.04.1 04/09/2025 2025.01.1 03/06/2025
